Shipping Policy

Last updated: August 21, 2026

At EverSphere Market, we're committed to getting your order to you quickly, safely, and with no guesswork along the way. Here's everything you need to know about how we handle production, processing, delivery timelines, and shipping.

How Your Order Is Made & Processed

Some of our products are made to order, which means they are produced specifically for you after checkout. Processing times are:

  • Made-to-order items: 1–3 business days.
  • Items that are not made to order: 1–2 business days.

Business days exclude weekends and holidays. Once your order is packed and handed to the carrier, you'll receive a shipping confirmation email with tracking information.

If your order includes multiple items, they may ship in separate packages and arrive at different times. Don't worry — you'll receive tracking for each package as it becomes available.

Personalized Items

For personalized items, our team reviews your order and emails you a PDF mock-up for approval before anything is produced. Production begins only once you confirm.

If we don't hear back within 2 days of your purchase, we'll go ahead and produce the item using the details exactly as submitted, so your order isn't held up. Please review your mock-up carefully — once you've approved it, or the 2-day window passes, that approved design is what we'll create, and we're unable to offer a refund or remake for design choices that were confirmed. This doesn't affect your coverage if the item arrives with a defective print. See “Order Issues” below.

Delivery Estimates

You can see the estimated delivery time for any item on its product page by selecting Shipping and choosing your country.

  • Domestic delivery: Most orders arrive within 3–10 business days after shipment.
  • International delivery: Most orders arrive within 5–30 business days after shipment, depending on your location.

These estimates are for time in transit and don't include the processing time above. Delivery can also be affected by carrier delays, customs, holidays, or other circumstances outside our control.

Domestic Shipping

Domestic orders of $150 or more ship free. For domestic orders below $150, shipping is calculated based on the items in your order. The final shipping cost is shown at checkout before payment.

From time to time, we may offer limited-time free shipping promotions for domestic orders only. The promotional terms shown on our website apply while the promotion is active.

We work with trusted carriers including USPS, UPS, and FedEx to get your order to you safely and on time.

International Shipping

International shipping is available to select countries. To see whether a specific item can be shipped to your location, check the Shipping section on its product page.

International orders under $250 have a flat $15 shipping charge. International orders over $250 ship free.

Any customs duties, import taxes, or fees charged by your country are the customer's responsibility and aren't included in your order total.

Order Issues

If something goes wrong, we're here to help:

  • Damaged or incorrect items: Contact us through our contact page within 2 days of delivery, with photos and a short description, and we'll make it right.
  • Lost or significantly delayed orders: If your tracking shows no movement or your order hasn't arrived within a reasonable time past the estimated delivery date, reach out and we'll open an investigation with the carrier and help get it sorted.

The sooner you let us know, the faster we can help.

Address Accuracy

Please make sure your shipping address is complete and correct at checkout. We're unable to take responsibility for orders sent to an incorrect or incomplete address provided at the time of purchase. If you catch a mistake before your order ships, contact us right away and we'll do our best to update it.